What AVT Exhibit Builder keeps on your computer, and what our website and license service collect.
This policy explains what information Aerial Visual Technologies LLC, doing business as AVT Drones (“AVT,” “we”), does and does not collect. It has two parts: Part A, the AVT Exhibit Builder software on your computer, and Part B, our website, license service and support. It goes with our Terms and Conditions.
While you work, the software talks only to itself on your own computer. It refuses requests that do not come from your computer. It has no analytics, crash reporting or advertising. The exception is the subscription check described in B2.
| What | Where | Why | You control it by |
|---|---|---|---|
| Your cases: the original photograph, the project, a thumbnail, rolling backups, your exports, and a record of the original’s SHA-256 fingerprint and export history | The folder (and optional backup folder) you choose | So your work is saved and can be reopened; the fingerprint supports chain of custody | Copying, moving or deleting those folders. Removing a case in the dashboard moves it to a _Removed folder, which you delete yourself |
| The edit history (what you did and when) | Inside each case file | Printed on the methods pages | Deleting the case |
| Working copies of uploaded photographs | The app’s data folder | The editor works from them; they are deleted automatically after about a week | Deleting the folder |
| Your saved vehicles and settings | The app’s data folder | So you can reuse them | Changing them in the app, or deleting the files |
| Your license: the key, the signed pass, the computer identifier and the date of the last check | %APPDATA%\AVT Exhibit Builder\license.json | Shows this computer is activated and lets the software work offline | Remove from this computer (File > Subscription), which also frees the seat |
| A diagnostic log | The app’s data folder | Fixing start-up problems. It records start-up and error messages, not your photographs or measurements | Deleting the file |
| A private browser profile for the app window | The app’s data folder | The app opens in its own window using your installed Edge or Chrome, with a separate profile that is not your normal one | Deleting the folder |
Uninstalling the software removes the program but keeps your cases, settings and license file, so that you do not lose your work. Delete those folders yourself if you want them gone.
Exhibits and methods pages print what you give the software: your title, labels and notes, the name and matter number you type, the file name and fingerprint of the original photograph, the camera and flight details recorded inside it (such as the camera model, the time taken and the flight height), and the software version. Photographs from drones can contain location (GPS) data in their file information. The software reads some of it to set the scale, but it does not remove it from your original file, and an exported .avtx project file contains the original photograph. Check what you share.
Scene photographs may show people, vehicles, license plates, property and places. You are responsible for having the right to capture and use them, for protecting them, and for any duty to preserve, seal, redact or disclose them. The software has no redaction feature. We never see your photographs unless you send them to us.
A subscription copy of the software contacts our license server when you activate it and every few days afterwards while you are online. It sends only your license key, the computer identifier and the computer’s name. If your subscription is current, the server returns a signed pass that the software checks on your computer, which lets it work offline for up to 21 days. If a pass cannot be renewed, the software keeps working until the pass runs out and tells you.
Only the companies that help us run the Services, under terms that limit what they may do with it:
We may also share information with our lawyers, accountants and insurers; with a buyer of the business, with notice to you; and where the law or a valid legal request requires, in which case we will tell you unless we are forbidden to. We do not sell your personal information, and we do not share it for advertising.
Our systems and most of our providers are in the United States, so your information is processed there, even if you live elsewhere. We keep account and billing records while your subscription is active and for up to seven years afterwards, because tax and accounting law requires it. License and activation records are kept while your subscription is active and for up to one year after it ends, so that we can answer questions and detect misuse. Support files are kept as described in B1. Our providers keep their own technical logs for short periods under their own policies. We delete or anonymize information we no longer need.
We use reasonable technical and organizational measures to protect information, including encrypted connections, keys stored only in scrambled form, signed license passes, short-lived download links, and limits on what each of our systems can do. No system is perfectly secure. If a breach affects you we will tell you and the authorities as the law requires.
You can ask us to tell you what personal information we hold about you, and to correct, delete or export it, and you can object to or limit some uses. Email flywithavt@avtdrones.com. We will check who you are and answer within the time the law sets. We may keep what the law requires us to keep, for example billing records. Depending on where you live, you may also be able to complain to a regulator. We do not sell or share personal information for advertising, and we will not treat you differently for using these rights.
If your organization needs a data-processing agreement, a security questionnaire, or special terms for criminal-justice information, please contact us. Because the software runs on your computer and we never receive case content, we generally do not process your case data.
The Services are for professionals and are not directed to anyone under 18. We do not knowingly collect information from children.
We will post changes to this policy here with the date, and we will tell account holders about material changes. Questions: flywithavt@avtdrones.com · 216-545-1397. Aerial Visual Technologies LLC, doing business as AVT Drones, Cleveland, Ohio.